FAQ
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Refund
Customers can return products within 14 days of receipt for a refund, provided they are in their original condition and packaging.
Customers can return products within 14 days of receipt for a refund, provided they are in their original condition and packaging.
Custom-made or personalized items cannot be returned
Shipping & Tracking
Yes, we ship products worldwide, subject to shipping fees.
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
Shipping costs vary based on the destination and shipping method chosen at checkout.
Delivery
We deliver to most countries worldwide. Contact us if your location is not listed at checkout.
Yes, contact us as soon as possible to update your delivery address before the order is shipped.
- Various delivery options are available, including standard and express shipping, depending on your location.
Payment
We accept various payment methods including credit/debit cards, PayPal, and bank transfers.
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Yes, we use secure payment gateways to ensure your payment information is protected.
If your payment is declined, check with your bank or payment provider. You can also try using a different payment method.